Customer Support Reply Rewriter
Paste the reply you're about to send. Get it back clear, polite, and professional, powered by AI.
Customer Support Reply Rewriter
Tone
Polished and structured. Example: “Hello, I sent the document yesterday. Could you please confirm that you received it?”
Free rewrites come back in English.
No draft history stored
Fluentsmith does not save your drafts in its application database.
Paddle handles payment
Our reseller and merchant of record charges you.
14-day refund
On every purchase, no questions asked.
No account, no password
The free plan needs no email and no sign-up.
Worked example
One rewrite, before and after
A demonstration of the rewrite this page is set up for. It is an illustration of the tool, not a customer quote.
Tone: Formal
Before
That is not a bug, you configured it wrong. Read the documentation, its all there.
After
This is a configuration issue rather than a bug. Please refer to the documentation for the correct settings.
Why this page
Three things it does well
Calm under pressure
A reply written while irritated comes back as one you can put your name on.
Correct without condescending
The customer is still told what went wrong, just not that it was their fault.
Consistent across the team
The same tone, whoever is on the queue today.
When people use it
Typical moments
- Answering an angry ticket
- Explaining that something is working as intended
- Declining a refund outside policy
- Apologizing for an outage
Questions about this tool
Does it add promises to the customer?
Can I use it for canned replies?
How much does Fluentsmith cost?
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Fluentsmith Pro
$19 a month — cancel anytime. Unlimited rewrites in 6 languages, with a 14-day refund.
See what Pro includes